Introduction

Welcome to our website www.vukovia.com. We are committed to protecting your privacy and ensuring that your personal information is processed in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose and protect your information when you visit our website. https://www.vukovia.com/ ("Site") or participate in our horse rides, ATV tours, other attractions and events.

2. Data Administrator:

Vukovia LLC.
Email: info@vukovia.com
Tel: +359 893 764600
Address: 27 Temelkov St., Dobrinishte

3. Information we may collect and process about you:

• Personal identification information: Name, email address, phone number, billing address, and shipping address.
• Payment information: Credit/debit card details and other financial information required to process payments.
• Usage data: Information about how you use our website, including your IP address, browser type and pages visited.

4. Purpose of data processing:

• To process and fulfill your reservations.
• To communicate with you about your reservations and provide customer support.
• To send you marketing messages (if you have opted in).
• To analyze website usage and improve our services.

5. Legal basis for processing

• Contractual necessity: To fulfill our contractual obligations to you when you book a tour.
• Legitimate interests: To improve customer service and our website.
• Consent: To send marketing messages, which you can opt out of at any time.

6. Data retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying legal, accounting or reporting requirements.

7. Your rights under the General Data Protection Regulation (GDPR):

• Right of access: Request access to your personal data.
• Right to rectification: Requirement to correct inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data under certain circumstancesПраво на ограничаване на обработката: Искане за ограничаване на обработката на вашите данни.
• Право на преносимост на данните: Request the transfer of your personal data to another organization.
• Right to withdraw consent: Withdraw your consent at any time where we rely on your consent to process your data.

To exercise these rights, please contact us at info@vukovia.com

8. Data security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or destruction.

9. Бисквитки

Нашият уебсайт използва бисквитки, за да подобри вашето изживяване. Можете да контролирате предпочитанията за бисквитки чрез настройките на вашия браузър. За повече информация, моля, вижте нашата Политика за бисквитки.

10. Промени в тази Политика за поверителност

Може да актуализираме тази Политика за поверителност от време на време. Всички промени ще бъдат публикувани на тази страница с актуализирана дата на влизане в сила.

11. Ако имате някакви въпроси или притеснения относно тази Политика за поверителност или нашите практики за данни, моля, свържете се с нас на посочените административните имейл и телефон посочени в началото на този документ.

Effective date: 1.10.2022

Последна актуализация: 10.10.2024